WILMINGTON, Del. — November 24, 2025 — Leads & Copy — Zeb, a global digital transformation firm specializing in AI, has signed a multi-year Generative AI Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). The agreement expands on Zeb’s existing relationship with AWS.
The alliance aims to accelerate the adoption of Generative AI, agentic AI applications, and modern AI foundations across industries including ISVs, Financial Services, Healthcare, and Supply Chain. Through this agreement, zeb and AWS will co-invest in building and scaling production-grade AI systems, including AI copilots, intelligent document processing, AI-driven insights and analytics, contact center virtual AI agents, and domain-specific autonomous AI applications deployed on Amazon Bedrock.
The SCA builds on zeb’s achievement of the AWS Generative AI Services Competency. Zeb and AWS will focus on enterprise generative AI adoption at scale, AI-ready foundations and modern data architecture, cloud-native modernization to enable AI everywhere, and North America expansion and co-innovation.
According to the press release, Eric Lurie, VP of Sales at zeb, said that the collaboration will help customers accelerate their Generative AI journey with proven, production-grade solutions. He added that together with AWS, zeb is helping organizations modernize their data foundations, accelerate decision-making, and adopt AI with confidence and clear return on investment.
Tim Patterson, VP of Solutions Architecture at zeb, added that the agreement significantly strengthens zeb’s ability to deliver production-grade Generative AI and Agentic AI systems for its customers. According to the press release, organizations are no longer experimenting with AI and expect real, measurable outcomes.
Zeb and AWS will co-develop industry-specific accelerators and production solutions, including:
- Intelligent Document Processing (IDP) for healthcare, financial services, and supply chain workflows
- AI-driven insights and analytics that enhance risk modeling, forecasting, and operational intelligence
- Contact center virtual AI agents powered by Amazon Nova Sonic and Amazon Connect
- AI copilots that streamline knowledge work and augment human decision-making
- Autonomous and agentic AI applications for regulated industries requiring traceability, controls, and auditable reasoning
- Modern AI foundations that unify data, vector search, and model orchestration for ISVs and large enterprises
Zeb has already delivered production-ready Generative AI solutions on AWS, including a real-time Virtual AI Voice Agent for Amazon Connect that leverages Amazon Nova Sonic to provide human-like conversations and automated support at scale.
Mal Vivek, founder and CEO at zeb, said that signing the strategic collaboration agreement represents a defining moment for zeb as well as continued expansion of mutual investment in the partnership with AWS and in joint customers. He added that in the age of AI, zeb’s customers rely on them more than ever to help connect the dots between their vision and technology their customers can trust.
The company helps enterprises modernize their technology landscape through data, cloud, AI, and application transformation. Headquartered in Wilmington, Delaware, with offices in Dallas, Toronto, and Chennai, zeb serves clients worldwide across multiple industries.
Contact:
Melanie Mathew
+1 469 427 8659
melanie.mathew@zeb-consulting.com
Source: zeb
