London, United Kingdom — January 20, 2026 — Leads & Copy — Zadarma, an international VoIP and cloud communications provider, has launched the Zadarma AI Voice Agent, which functions as a virtual team member or assistant capable of handling calls with a natural, human-like voice, answering common customer questions, and providing information. The AI agent works as a virtual team member or assistant. It can handle calls using a natural, human-like voice. It also answers common customer questions and provides information.
The Zadarma AI Voice Agent combines support in eight languages with built-in cloud PBX and CRM integration. It delivers high-quality voice interactions while remaining affordable.
The AI agent leverages the business’s existing knowledge base to provide accurate, consistent answers to customer questions and can transfer calls to human agents or departments when needed.
The AI voice agent is fully integrated with the latest AI LLM models.
Key features include:
- Automated call handling 24/7
- PBX and CRM integration for immediate use
- Natural voice conversations with realistic speech
- Knowledge base integration for accurate and up-to-date answers
- Call transfer to the appropriate agent or department
- Multilingual support with eight languages included
Designed for ease of use, the AI agent doesn’t require advanced technical skills or an IT team. With minimal setup, even small businesses can access a reliable, affordable, and high-quality advanced communication tool.
The AI voice agent helps manage calls and reduce the team’s workload, enabling businesses to provide consistent service during peak periods and outside business hours. Available with Zadarma’s free Cloud PBX, the AI agent can improve customer support, deliver faster responses, and maintain consistent service at any time.
Founded in 2006, Zadarma focuses on innovation and providing an excellent customer experience. Its services include native Cloud PBX and CRM, global phone numbers, and call routing. Zadarma also offers integration with leading CRM and AI platforms, international calling, and many other tools.
Zadarma provides reliable communication solutions with 24/7 multilingual customer and technical support.
Iryna Kadiievska, ik@zadarma.com, +447458038657
Source: Zadarma
