September 29, 2025 — Leads & Copy — Upshop today unveiled Upshop 360, a unified operating system for grocery, at Groceryshop 2025. The platform embeds AI across all operational data, providing retailers with a real-time, accurate, and AI-powered cockpit.
According to the company, this system optimizes replenishment, triggers markdowns, and directs associate tasks. Mike Sanders, CEO of Upshop, stated that retailers need direction rather than dashboards, and Upshop 360 applies AI to grocery operations, enabling leaders to see, decide, and act quickly.
The platform unifies five suites—Fresh 360, Waste 360, Inventory 360, Commerce 360, and Compliance 360—into a single flow. By deploying Upshop 360, a large ethnic grocer in North America freed up millions in working capital, while a leading fresh retailer launched stores with zero stockouts, and a Midwest grocer expanded eCommerce order capacity by 20% while cutting labor, saving over $10 million.
Upshop reports that U.S. food waste accounts for nearly 38% of supply, representing $473 billion in lost value annually. Adoption of Upshop 360 is spreading globally, with retailers like Gelson’s and Prezzemolo & Vitale deploying the platform.
Upshop is a provider of AI-powered retail operations software. With over 450 retailers and 55,000+ stores globally using Upshop, one national grocer reported over $14 million in annual savings using eCommerce order management and fulfillment functionality, in addition to increased basket sizes when using conversational commerce.
Mike Sanders, CEO of Upshop.
Source: Upshop
