2026-02-24, 4:50:03 a.m.
VANCOUVER, BC — February 24, 2026 — Leads & Copy — TELUS Digital will present artificial intelligence (AI) driven customer experience (CX) and network optimization solutions for telecommunications providers at Mobile World Congress (MWC) 2026 in Barcelona, Spain.
The company will demonstrate how telecom operators can transform AI pilots into enterprise-scale deployments that deliver measurable business value through use cases. According to NVIDIA’s State of AI in Telecommunications: 2025 Trends report, 44% of telecom operators prioritize CX optimization as their top AI investment, while 40% focus on network planning and operations. Many communications service providers (CSPs) are unable to scale pilots into production systems that generate business impact.
TELUS Digital addresses this challenge through production-grade AI deployments. In 2025, the company processed over 2 trillion tokens across dozens of AI models through its Fuel iXTM generative AI (GenAI) engine for its parent company, TELUS.
TELUS Digital will reveal the blueprint behind that scale in a 90-minute presentation on March 4 at MWC 2026.
Bret Kinsella, General Manager and Senior Vice President of Fuel iX at TELUS Digital, said the company processed over 2 trillion AI model tokens in 2025 through its Fuel iX platform, deploying production-grade AI for global customers and across its own operations.
The presentation features 20+ real-world use cases, demonstrations, and discussions with TELUS, F3 Networks and NVIDIA representatives on escaping “Pilot Purgatory” through infrastructure and AI-driven automation.
TELUS Digital’s booth at MWC 2026 in Barcelona is in Hall 6 #E7 and will offer demonstrations of its AI solutions that have been battle-tested in real-world scenarios within TELUS. Solutions include:
Fuel iX Agent Trainer: AI-powered voice and chat simulation for faster skill and knowledge acquisition.
Fuel iX Fortify: Automated AI application safety and security testing and monitoring solution.
Network Design Services: AI-driven network optimization, transforming infrastructure into cloud-native environments.
Attendees can schedule meetings with Bret Kinsella and TELUS Digital product specialists at MWC 2026 through TELUS Digital’s MWC event page. The company will also host a customer and partner networking event on March 2 from 5:00-7:00 pm at the Salesforce Garden.
TELUS Digital is a wholly-owned subsidiary of TELUS Corporation (TSX: T, NYSE: TU). Fuel iXTM is TELUS Digital’s platform and suite of products for clients to manage, monitor, and maintain generative AI across the enterprise.
TELUS Digital leverages technology, human ingenuity and compassion to serve customers and create inclusive, thriving communities in the regions where we operate around the world.
Source: TELUS Digital
Source: TELUS Digital
Contact: Ali Wilson
Email: media.relations@telusdigital.com
