Mumbai, India — October 8, 2025 — Leads & Copy — Tata Communications has launched its Voice AI platform, powered by Agentic AI, designed to transform customer engagement in the BFSI sector. The speech-to-speech solution offers instant decision-making, multilingual fluency, and sub-500 millisecond latency.
The platform supports over 40 Indian and global languages and provides real-time transcription, call summaries, and sentiment analytics. It is underpinned by Tata Communications’ global voice network and AI Cloud for security and scalability.
A.S. Lakshminarayanan, MD and CEO of Tata Communications, stated that the platform is designed to deliver real outcomes, embedding Voice AI into customer journeys for a wide range of use cases.
The platform’s key features include a unified speech-to-speech platform, Agentic AI journeys, omnichannel interactions, multilingual support, and security via Tata Communications AI Cloud.
Tata Communications (NSE: TATACOMM) (BSE: 500483) is a global digital ecosystem enabler operating in over 190 countries and territories.
