January 13, 2026 — Leads & Copy — Slackbot, reimagined for the Agentic Enterprise, is now generally available for Business+ and Enterprise+ customers, Salesforce announced today at Dreamforce. The new Slackbot serves as a personal agent for work, built directly into Slack to help users find answers, organize work, create content, schedule meetings, and take action without leaving the application.
According to Salesforce, Slackbot adapts to each user by understanding their conversations, files, channels, and the people they work with. This built-in context aims to make Slackbot more accurate, relevant, and useful in helping users get work done. Salesforce notes that no setup or training is required.
Parker Harris, Co-Founder, Salesforce & Chief Technology Officer, Slack said Slackbot isn’t just another copilot or AI assistant. It’s the front door to the Agentic Enterprise, powered by Salesforce. This brings AI that is grounded in your company’s data, workflows, and Slack conversations, right into the flow of work. It is the crucial step to realizing the future we’ve been building toward — bringing Agentforce 360 to life with an intuitive, conversational interface, and elevating every human with enterprise-grade AI.
The company believes that Slackbot bridges the gap between conversation and customer context by working with Salesforce data alongside Slack conversations and files. This can help users prepare for meetings, understand account health, and identify next steps.
Sinan, Head of Beast Games Marketing, Beast Industries, said Slackbot is saving me, at bare minimum, 90 minutes a day. I ask it to create a canvas for a meeting tomorrow, and in 17 seconds it’s better than I could ever do. It tells me next steps, saving time and money.
Christine McHone, Global Enterprise TMT Leader, Slalom, said Slackbot is like a brilliant colleague who is always available and already understands our business. Instead of switching between apps and losing my train of thought, I can stay in Slack and keep moving. It has completely changed how efficiently I work.
Andy White, SVP Business Technology, Salesforce, said Salesforce is customer zero for Slackbot, and I see how AI can fundamentally change the way we work. Our teams are saving several hours per week that were previously spent hunting down information, finding context, and getting answers. Not only is this a better experience, it makes real time for what matters: serving customers, strategic thinking, and driving innovation. AI should eliminate the busywork so people can focus on the work that matters.
Spencer, Creative Supervisor, Beast Industries, said I’ll put my phone down for 10 minutes and come back to 30 or 40 messages, so I just ask Slackbot and it tells me what we decided, why, and what I need to do. It’s like an assistant who’s paying attention when I’m not.
Mollie Bodensteiner, SVP of Ops, Engine, said Slackbot has been an absolute ‘chaos tamer’ for our team. It’s not just about simple tasks; it’s about having a virtual teammate with far more context based on our business than any external tool. I estimate it saves me about 30 minutes a day just by eliminating context switching, making it incredibly convenient and a huge driver of efficiency.
Peter Stoltz, VP, Head of CIO Office, reMarkable, said Slackbot is my second brain, it is the memory I wish I had myself. Whenever I have a question about the work we do, I always ask Slackbot. Whether it’s translation help or finding information, both about people and operating the company, Slackbot provides the information and the context to explain it.
Megan Harrigan, Director of Global CX Projects & Readiness, Xero, said Because so much of our work happens in Slack, Slackbot already understands our world. I don’t have to write a long brief to get it up to speed on what we’ve been working on or how the team operates; it just gets the context from day one.
The new version of Slackbot will be gradually rolling out to customers on certain plans, starting January 13, 2026. Org Owners and Admins on Enterprise plans can set specific Slackbot access permissions (or restrict access to Slackbot entirely) until February 10, 2026.
Contact:
Parker Harris, Co-Founder, Salesforce & Chief Technology Officer, Slack
Source: Salesforce
