PLANO, Texas — September 10, 2025 — Leads & Copy — Ribbon Communications Inc. (Nasdaq: RBBN) has launched Acumen, a new AIOps and automation platform designed to aid service providers and enterprises in managing complex operational environments and accelerate the transition to autonomous networks. The platform aims to modernize and secure networks and services for service providers, enterprises, and critical infrastructure operators worldwide.
Optimum is among the first providers to integrate the Acumen platform into its operations to enhance network reliability and performance, setting a foundation for predictive, AI-driven innovation, according to Luciano Ramos, Chief Technology and Product Officer at Optimum.
Acumen offers end-to-end observability, AI-driven insights, and customizable automation throughout the network lifecycle, empowering operators to reduce costs while boosting agility, according to Sam Bucci, COO and EVP at Ribbon. Ribbon’s DevOps teams will use Acumen’s ready-made apps, low-code/no-code innovation engine, and AI capabilities to accelerate transformation and drive efficiency.
Acumen Builder enables the creation of custom apps tailored to the needs of telecom and critical infrastructure, introducing a low-code/no-code workflow builder that easily instantiates AI agents into any business process, according to Roy Chua, Founder and Industry Analyst at AvidThink. It also includes an AI services layer allowing for flexible integration of models, data stores, and related services.
Acumen supports both Ribbon and third-party components, providing a unified view of network performance and enabling proactive, data-driven decision-making. Its automation solutions span deployment, AI Ops, and security, enabling enhanced operational resilience across the entire network.
Catherine Berthier, Media Contact, +1 (646) 741-1974, cberthier@rbbn.com
Source: Ribbon Communications Inc.
Source: Ribbon Communications Inc.
