October 6, 2025 — Leads & Copy — Pax8 unveiled its Managed Intelligence Provider Playbook at the Pax8 Beyond EMEA partner conference, a guide designed to help managed service providers (MSPs) evolve into managed intelligence providers (MIPs) for small and mid-sized businesses (SMBs). The Playbook outlines five key Plays: Discover, Buy, Build, Sell, and Manage, enabling MSPs to monetize AI through outcome-driven services and vertical specialization. Pax8’s CEO, Scott Chasin, emphasizes empowering partners to lead in managed intelligence, delivering measurable business outcomes to SMB customers.
The MIP Playbook serves as a companion to Pax8’s The Agentic Inflection Point research paper, released in June 2025, defining the future of SMB operations via agentic labor and democratized enterprise-level tech access.
The Playbook advises MSPs to guide customers through transformation at every stage by: uncovering inefficiencies, assessing risk, deploying pre-vetted agents from marketplaces like the Pax8 Agent Store, developing proprietary agent stacks in verticals such as healthcare and finance, shifting to outcome-based pricing, and delivering ongoing optimization.
With global AI services spending projected to reach $644 billion in 2025 and SMBs reporting up to 40% operational cost reductions through agentic workflows, Pax8 aims to position MSPs to capture this momentum. Pax8 is building the foundation for the agentic economy, including the Pax8 Agent Store and an agentic orchestration platform, to drive innovation into the SMB market.
Kristen Beatty, Sr. Director of Public Relations, Kbeatty@pax8.com
Source: Pax8
