Waterloo, ON — September 29, 2025 — Leads & Copy — OpenText™ (NASDAQ: OTEX, TSX: OTEX) and Fiserv, Inc. have announced Content Next, an AI-powered content management and workflow solution for financial institutions. The joint showcase at Fiserv Forum Client Conference Sep. 29-30, 2025, highlights new solutions to reduce manual effort, strengthen governance and improve customer experiences.
Content Next redefines how financial institutions manage information, moving beyond traditional document repositories to intelligent, automated content workflows. Built on OpenText’s multi-tenant SaaS platform, Core Content Management, the solution enables banks and credit unions to streamline operations, reduce manual effort, and deliver modern employee experiences.
According to Sandy Ono, EVP & Chief Marketing Officer at OpenText, Content Next includes embedded AI tools, self-service administration, and customizable role and process-based workspaces. Whitney Russell, President of Digital and Financial Solutions at Fiserv, adds that the solution redefines operational efficiency for banks and credit unions.
The solution, part of Fiserv’s enterprise content management suite, integrates with Microsoft 365 and Google Workspace, and includes new AI-based search and summarize capabilities for workflows like loan processing and deposit management.
OpenText and Fiserv’s partnership begins with intelligent content workflows and will expand to address the growing needs of banks and credit unions.
Fiserv and OpenText will preview these new capabilities at Fiserv Forum Client Conference 2025, with the solution becoming available soon.
Contact: Sandy Ono, EVP & Chief Marketing Officer at OpenText.
Source: OpenText
