2026-02-27, 5:03:45 a.m.
NEW YORK CITY, NY AND TORONTO, ON — February 27, 2026 — Leads & Copy —
Nextech3D.ai (OTCQX:NEXCF)(CSE:NTAR)(FSE:EP2), an AI-powered event technology and enterprise engagement solutions firm, has launched Eventdex AI Voice Concierge, a real-time AI voice automation layer for its Eventdex platform.
Eventdex is the initial deployment environment for the AI voice infrastructure. Nextech plans to roll out the underlying AI Voice Concierge architecture across all three pillars of its enterprise ecosystem: Krafty Lab, Eventdex, and Map D, which together form Nextech3D.ai’s unified AI-powered Events Operating System (EOS) for enterprise engagement and event execution.
The new AI capability is built on a scalable technology stack integrating OpenClaw (voice orchestration), Twilio (telephony + PSTN), AWS EC2 (cloud deployment), and Pinecone (intelligent retrieval layer), delivering low-latency AI voice automation for enterprise events.
Eventdex AI Voice Concierge is a domain-specific AI voice layer trained for event workflows. It automates inbound event-support calls using natural voice interaction while preserving human escalation. The system automates inbound event-support calls with natural voice interaction, handles repetitive FAQs with AI responses, uses Eventdex Resource Center content as the knowledge source, falls back to Pinecone-powered intelligent retrieval when deeper search is required, and transfers callers to live representatives upon request.
The platform architecture combines Twilio for inbound telephony and PSTN connectivity, OpenClaw for real-time voice orchestration and routing, AWS EC2 for cloud infrastructure and deployment, and Pinecone for a vector-based retrieval layer for contextual fallback responses, along with secure HTTPS/WSS endpoints, TLS encryption, and low-latency tuning.
By embedding AI directly into Eventdex workflows, including registration, attendee services, exhibitor management, and sponsor support, Nextech is delivering automation where support demand is time-sensitive and recurring.
The AI Voice Concierge will be offered as a premium AI support automation add-on within the Eventdex ecosystem. Packaging opportunities include enterprise AI Support tiers, event-season usage pricing, and bundled premium automation modules integrated with registration workflows.
According to CEO of Nextech3D.ai, Evan Gappelberg, the solution reduces cost per call, improves response speed during event-day traffic spikes, and extends support coverage without linear staffing growth.
Eventdex AI Voice Concierge is production-ready with secure public endpoints, knowledge-guided AI responses, low-latency voice optimization, and live-agent transfer capability. The near-term roadmap includes expanded fast FAQs, richer analytics dashboards, event-specific AI playbooks, and deeper routing logic between first-party knowledge and retrieval layers.
With this launch, Nextech3D.ai continues to strengthen its AI-first strategy across its enterprise event stack, embedding practical, revenue-generating AI into operational touchpoints. Nextech believes AI-powered voice automation will become a standard layer of enterprise event infrastructure.
Nextech3D.ai specializes in AI event solutions, enterprise engagement platforms, 3D modeling, and spatial computing. Through its Eventdex, Map D, and Krafty Labs platforms, the Company delivers registration systems, ticketing, interactive mapping, engagement tools, and analytics for virtual, hybrid, and in‑person events serving enterprise customers.
Website: Nextech3D.ai Investor Relations: investors@nextechar.com Evan Gappelberg – CEO & Director 866-ARITIZE (274‑8493)
Source: Nextech3D.ai
