2026-01-09, 6:08:23 a.m.
MONTREAL, QC — January 9, 2026 — Leads & Copy —
Lightspeed Commerce Inc. (NYSE: LSPD) (TSX: LSPD) has launched Lightspeed AI, an AI-powered intelligence layer designed to integrate directly into the workflows of independent businesses across the retail, golf and hospitality industries. The company announced the launch today.
Lightspeed AI features conversational assistants within Lightspeed Retail and Lightspeed Restaurant, allowing merchants to ask questions, receive quick answers, and make informed decisions. These assistants aim to uncover insights and improve overall business performance without requiring users to navigate complex dashboards or reports.
According to Dax Dasilva, Founder and CEO of Lightspeed, Lightspeed AI is designed to act as a partner for merchants by providing clarity, speed, and confidence. The solution will expand over time to offer more advanced and integrated capabilities across retail and hospitality.
For retail, Lightspeed AI introduces a conversational interface within Lightspeed Retail that allows merchants to ask questions and receive contextual insights. For enterprise retailers using NuORDER, Lightspeed AI enables buyers to ask natural-language questions within the assortment builder, providing real-time insights across products, categories, and financial metrics.
Key capabilities include fast answers to everyday questions, actionable explanations, conversational follow-up questions, and systematic learning and improvement.
Retailers can also access enhanced visual tools within Lightspeed’s Product Photo Enhancement feature, offering one-click improvements for product imagery.
For hospitality, Lightspeed AI is available within Lightspeed Restaurant and provides operators with conversational access to insights needed to run more efficient services. This aims to reduce manual reporting time, reveal new growth opportunities, and enable faster, smarter decisions.
Lightspeed AI helps teams reduce reliance on support teams or analysts by providing self-service insights. Restaurant operators can use the tool to understand performance trends, identify bottlenecks, and adjust service flow.
As Lightspeed’s AI evolves, hospitality merchants will be able to leverage deeper automation across operations, service pacing, and menu optimization, complementing existing AI-powered tools.
Lightspeed AI will continue expanding across retail and hospitality throughout 2026 and beyond.
To learn more about Lightspeed AI, visit lightspeedhq.com, or visit Lightspeed at NRF at booth #6651 on Level 3.
Lightspeed is a POS and payments platform that powers businesses in over 100 countries. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD).
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Source: Lightspeed Commerce Inc.
