KUBRA Launches AI-Powered Customer Engagement Platform, KUBRA HQ

October 6, 2025 — Leads & Copy — KUBRA, a customer experience management solutions provider, has launched KUBRA HQ™, an AI-powered, cloud-native platform for utilities, insurance, and government agencies. The platform integrates billing, payments, and communications, and is built on a PCI 4.1–compliant, cloud-native microservices architecture. It allows clients to launch new channels, roll out new features, and scale to meet customer expectations.

According to Rick Watkin, President & CEO of KUBRA, KUBRA HQ is the result of 30 years of engineering and market insight and is designed to serve all markets and solve complex industry challenges. KUBRA has been pioneering digital customer experience innovation for three decades, with products such as KUBRA EZ-PAY®.

KUBRA is an operating subsidiary of the Hearst Corporation, providing solutions including billing and payments, mapping, mobile apps, proactive communications, and AI-driven customer engagement tools. KUBRA services reach over 40% of households in the U.S. and Canada. See KUBRA HQ in action at Booth #105 during the Chartwell PowerUp and EMACS events, October 6–9 in Dallas.

Source: KUBRA

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