Gainesville, Florida — February 5, 2026 — Leads & Copy — Insight7 has launched AI Coaching & Roleplay, an AI-powered practice platform designed to help sales professionals, customer support representatives, managers, and leaders enhance their communication skills. The platform offers realistic conversation simulations and provides instant, data-driven feedback.
Unlike traditional coaching methods that depend on manager availability and subjective evaluations, or costly enterprise simulation tools, AI Coaching & Roleplay aims to be an accessible, template-driven solution for growing teams. It delivers value across various roles by offering unlimited, on-demand practice environments, allowing skill development to align with individual schedules rather than manager calendars.
According to Odun Odubanjo, CEO and Co-founder at Insight7, teams require practice environments that foster real skills through repetition and objective feedback, rather than tools that replace human judgment with black-box AI. The platform seeks to accelerate human skill development using AI, rather than replacing human coaches.
Key features of AI Coaching & Roleplay include:
AI-Powered Roleplay Simulations: The platform allows users to engage in unscripted conversations with dynamic AI personas that adapt in real-time based on communication style and responses.
Automated Coaching & Skill Evaluation: Users receive instant feedback on empathy, active listening, questioning, tone, clarity, and goal achievement linked to specific conversation moments.
Scenario Libraries: The platform provides access to prebuilt templates for common situations, including objection handling, complaint resolution, discovery calls, negotiation, and feedback delivery.
Performance Dashboards: It visualizes individual and team-level skill progression over time using objective behavioral data and improvement tracking.
Multilingual Support: The platform supports practice and evaluation of conversations in multiple languages to cater to global teams and diverse customer bases.
The platform has use cases for:
Sales Teams, who can practice discovery calls and objection handling in risk-free environments.
Customer Support and Success Teams, who can rehearse complaint resolution and renewal conversations.
Leaders and Managers, who can practice difficult feedback and conflict resolution.
Enablement and L&D Teams, who can scale consistent coaching across distributed teams and measure skill development.
AI Coaching & Roleplay is available immediately for organizations of all sizes at Insight7.io.
Insight7 develops AI-powered conversation intelligence and coaching platforms. Founded by former Shopify product leader Odun Odubanjo, the company is based in Gainesville, Florida, with a globally distributed team.
Source: Insight7
