SAN FRANCISCO, CA — August 28, 2025 — Leads & Copy — Commerce.AI is set to be a GOLD sponsor and presenter at Xperience 2025, hosted by Genesys, from Sept. 8-10 at the Gaylord Opryland Resort & Convention Center in Nashville, TN. Commerce.AI will lead a session focused on real-world agentic voice AI.
Xperience 2025 will feature over 100 sessions, including discussions, workshops, and case studies. Commerce.AI’s session, “Forget bots: Agentic voice AI is running in production on Genesys and saving millions,” will be held on Tuesday, September 9, at 1:30 p.m. in Showcase Theater 1.
The session will introduce auto-AGENTS™, Commerce.AI’s agentic voice AI architecture, which replaces scripted bots and supplements human agents. auto-AGENTS™ are autonomous systems capable of managing conversations, coordinating APIs, resolving customer intents, and escalating when needed, all within the Genesys Cloud™ platform.
Attendees will see how auto-AGENTS™ can be deployed in minutes through the Genesys AppFoundry Marketplace. Andy Pandharikar, CEO of Commerce.AI, will share insights about architecting agentic AI systems.
“This is not just another AI integration; it is a shift in how work gets done,” said Andy Pandharikar, CEO of Commerce.AI. He added that agentic voice AI allows enterprises to move beyond bots to fully autonomous systems.
Commerce.AI will showcase live demos of auto-AGENTS™ and share best practices for deploying agentic AI in regulated environments. Attendees are invited to join the session and connect with the Commerce.AI team.
Lysa Mattson, Marketing Manager, lysa@commerce.ai, (650) 450-8103
Source: Commerce.AI
