Toronto, Ontario — September 11, 2025 — Leads & Copy — BLS International has launched an AI-powered client excellence solution in Canada, providing round-the-clock assistance. The tech-enabled service aims to reduce wait times by addressing customer queries with human-like interaction. The AI system guides users through documentation and consular services, initially in English with plans to add 22 more languages. Joint Managing Director Shikhar Aggarwal says this reinforces the company’s commitment to customer-centric services. This initiative includes AI-powered chatbots, email response systems and a quality management solution to monitor customer service interactions.
Bhavya Suri, bhavya.suri@blsinternational.com
Source: BLS International